Printer Control in a Managed Network Environment

One of my customers recently complained of having to go out to the receptionist’s computer and type in an administrator password everytime her local USB printer ran out of paper or got a paper jam.

I think I have a fix:

Create a new group in Workgroup Manager on the server.
Add the user to the new group.
Follow these instructions on the local computer with the USB printer attached:

Has worked a treat – the user can pause and resume the printer without any issues.